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Posted
25 May 2005 @ 4am

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A call for help

It is my heart-warmed and world-embracing Christmas hope and aspiration that all of us, the high, the low, the rich, the poor, the admired, the despised, the loved, the hated, the civilized, the savage (every man and brother of us all throughout the whole earth), may eventually be gathered together in a heaven of everlasting rest and peace and bliss, except the inventor of the telephone. ~Mark Twain, Christmas greeting, 1890

Merlin has managed to read my mind again. I’m not posting to point that out, though; if you’re reading this, you know where to find 43 Folders, after all.

No, my deal is that I really really sympathize with commenter Brad, who is like me in that he hates the damn telephone.

This is getting to be a problem.

Actions in my queue that begin with the word call may as well end there, were I to be truthful to myself about my true intentions (a rare phenomenon that happens approximately once per year and has been sighted cohabiting with Elvis). They are dead cards. Pariahs. The other cards tremble and quail, creeping quietly away from the “call” card, so as not to be contaminated with its psychic taint.

Bereft of friends and support, the “call” cards turn bad, and drift delinquent around my worktable, playing hooky, sometimes (I suspect) mugging the younger cards for their lunch money. Some grizzled veterans have been in and out of the Someday/Maybe lockup so often that it doesn’t seem worth it to go through the motions, and they end up on the edge of the table, where they glare balefully at me, their graphite-smudged edges fuzzy from handling.

It really doesn’t help that I’m a dyed-in-the-wool nocturne, whose brain only really begins to wake up at somewhere around nine in the evening (or, as I call it, noon). So I do all the stuff that you might reasonably expect to do in preparation for a call the night before; jot notes on the back of the “call” card, gather everything together that might be covered and clip it to the card, grab the cell phone and place it suggestively on the pile of actions that really desperately need a phone call.

And the next day, I put the calls off until… oh. Hm. Let’s say, after another cup of coffee, I lie to myself, convincingly. After all, I did just try to clean my ears with a toothbrush, clearly I am not in my right mind. Let me cram more stimulants into my already confused and overcrowded brain so that I can feel even more anxious at the thought of making twelve stressful and overdue phone calls. That seems like a good idea. Twelve cups of coffee later, I have forgotten the phone calls because I am busy trying to pluck my eyeballs off the ceiling, and in any case I wouldn’t be any good on the phone at that point, because the coffee has reduced my ability to communicate to the level of a sugar-crazed crack poodle.

And then something happens, one of those middle of the day things that usually has to be taken care of right there. Like a malfunctioning hydraulic something or other, with a name and part number that sounds distressingly like one of those Pentagon inventory items whose sole purpose is to keep some congressional district or other employed. Except, your plumber informs you when you comment on this, that this particular something is no longer made on this side of the planet, and is only found in the tool hordes of Alaskan midget plumber tribes, which means that the something would, in fact, be quite a lot cheaper were it really a gold-plated Pentagon extravagancy.

You’ll be needing two of them, he adds.

And by the time that’s been taken care of, it’s after six in the afternoon and there’s no point in trying to call anyone, is there?

Rinse. Lather. Repeat.

So. The point of this sad, sordid story, besides giving my insomniac brain something to think about besides the fact that I’m about four days overdue for a good review, which I would do were I not afraid to look at all the incredibly overdue things that are sitting on my worktable downstairs, is… well, a call for help.

(Yes, yes, I know. Obviously. A laugh riot, you are.)

I need a good way to handle call actions that doesn’t automatically induce a gut wrenching cringe from the moment I write it down. How do I do that? Because humor aside, this is a real problem, and telling myself to suck it up and just do it is not doing a heck of a lot.

Assume that calling the moment I think of the action isn’t possible; I do that whenever the time zone allows.

What can I do? Anyone?

Bueller?


7 Comments

Posted by
Mike
29 May 2005 @ 11pm

I completely agree with you post. Here are a few workarounds I use to get by the “@calls” block.

-I don’t use an @Calls list for the reasons you listed. Calls I have to make are placed on @Home, @Office, or any other suitable list. This seems to help, especially the work items that have to get done.

-I always initiate contact with email. Once a conversation is started in a medium, it tends to stay there.

-When giving contact information, I always tell the recipient that email is the best method to reach me. Use some lame excuse if you have to like “My voice mail is dead/unreliable etc.”

-Any calls that are left and don’t get made, don’t worry, they obviously weren’t very important.

Mike


Posted by
Curt
31 May 2005 @ 10am

I definitely agree about email. Tell everyone to use email. Always email first if you can.

The thing is, you have to learn to like talking on the phone. It doesn’t come naturally to me, but I have learned to tolerate it. The secret is chit-chat and personalizing the call. Really talk to the person. Ask them about their weekend, or their plans for the weekend. Only spend 30% of the call talking about “work” and the rest just socializing. You can bring up things you talked about on a previous call during your next call or email. Tell them something personal about your self.

By trying to be friends with the person, you’ll like talking to them, and will stop dreading those phone calls.

As I’ve gotten better, even calling someone for the first time has become easier.


Posted by
Josh
31 May 2005 @ 9pm

Thanks, Mike, Curt.

I’ve found that mixing “call” actions in with other things helps, especially if you work it so that you build up some momentum. Then make the one after it an easy one.

Another thing that has helped me is to gather up some calls to make, the cell phone, and a few bucks; then make the calls while taking a leisurely walk through the neighborhood graveyard down to the local bakery. If I make all the calls, I get a coffee and a cookie.

And while I do grok Curt’s suggestion to make friends with the people you have to call, I really hope I don’t end up getting too friendly with my insurance adjuster! A pity they never give me an email account to use instead of playing phone tag with them…


Posted by
Edward Vielmetti
2 June 2005 @ 1pm

I have found that for people who are into that kind of thing,
Skype works great as a phone replacement. It lets you initiate
the call with an IM chat, get done what can be done there,
and only go to voice if you need it.

There is phone call logging and tracking software that
eases the process somewhat, if you have a lot of calls
to make.

I found that getting a phone headset made a big difference,
since I could then still type while I talked.

I’m still not great on the phone, but I spend a lot more
time there than I used to.


Posted by
Josh
9 June 2005 @ 12pm

I’ve been using Skype for internet stuff, yes…

I’m not certain I want to extend it to have voice mail and the calling of regular phones, though, and I suspect that’s what it would take for it to really replace my cell.

For some reason, I’ve found that getting a Bluetooth headset for the cell (and Skype, as well) has helped a great deal. Maybe it’s the “toy” factor, and maybe it’s the fact that I have both hands free while I pace, so I can noodle on index cards while talking…


Posted by
valerie
30 July 2005 @ 4pm

“i feel your pain.”
or wait, no…. maybe that’s MY pain i’m feeling.
oh yup, that’s an affirmative.

add to my predicament
that phone-phobia is a family trait
(genetic or learned? you do the debate…)

and all my hopes for some quick little hack/cure
to this modern dis-ease
fade to pipe-dreams.

ok…well lucky for us all
that “laughter is the best medicine”

because your blog entry has me laughing outloud
regardless of who might hear me.
thanks.

and….

“don’t call us….we’ll call you.”


Posted by
valerie
30 July 2005 @ 5pm

“i feel your pain.”
or wait, no…. maybe that’s MY pain i’m feeling.
oh yup, that’s an affirmative.

add to my predicament
that phone-phobia is a family trait
(genetic or learned? you do the debate…)

and all my hopes for some quick little hack/cure
to this modern dis-ease
fade to pipe-dreams.

ok…well lucky for us all
that “laughter is the best medicine”

because your blog entry has me laughing outloud
regardless of who might hear me.
thanks.

and….

“don’t call us….we’ll call you.”


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